Thursday, May 15, 2014

SCCM 2007 Distribution Point converts, but content fails

The issue is, in general, very straight forward.  The customer had several existing System Center Configuration Manager 2007 distribution points (DPs) which they wanted to upgrade to be System Center 2012 Configuration Manager DPs as part of their migration from the old product to the new.  The DP migration job ran and converted over the DP but none of the content was successful in conversion, which was really the point of the conversion in the first place.

Before I get into the gory details let me say that I have had numerous customers convert DPs and content, so why this failure occurred I don’t know.  It might have been something in the environment, it might have been a product defect, or it might have been a solar flare at the wrong time causing an electrical disruption.  In any case, the solution was so easy once we figured it out that we never bothered to spend time trying to find root cause.

The early symptom of the problem was a 2389 status message that indicated a failure to connect to the DP.  The logs seem to indicate some kind of WMI failure, which may not really be the problem.  After a bit of other troubleshooting steps we managed to follow these fairly easy steps to resolve it:

1.    Open up SQL Server Management Studio

2.    Run the following query against your ConfigMgr database, where <ServerName> is the FQDN name of the DP you are having problems with

select * from DistributionPoints  where ServerName = ‘<ServerName>’

3.    Make note of the corresponding DPID for your problem (in this example I will call it 123)

4.    Using the DPID returned form the query create an empty DPU file with the DPID as the file name
example:  123.dpu

5.    Put the file in the \Microsoft Configuration Manager\inboxes\distmgr.box

That’s it.  You should start seeing the content converted on the DP.  One query…, one DPU file…, problem solved!

Hope This Will Help !!!

Regards
Amarpal

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